Customer Service Clerk
Medina County District Library•Brunswick, OH
•Onsite
About The Position
The Medina County District Library is seeking a Customer Service Clerk to provide great customer service to patrons and staff. Duties include but are not limited to registering new patrons, checking out materials, assisting patrons with Library equipment, collecting monies, preparing and making bank deposits, resolving problems for patrons, processing library materials, processing passport applications, answering telephones, serving as a receptionist welcoming patrons to the library and performing other clerical duties as assigned.
Requirements
- High school degree or equivalent
- U.S. citizen, eligible to become a passport acceptance agent
- One year experience working with the public
- Keyboarding skills
- Ability to learn computerized circulation system
- Ability to perform simple calculations
- Ability to use language effectively
- Ability to be friendly in dealing with others
- Ability to work as a team member
Nice To Haves
- Customer service experience a plus
Responsibilities
- Registering new patrons
- Checking out materials
- Assisting patrons with Library equipment
- Collecting monies
- Preparing and making bank deposits
- Resolving problems for patrons
- Processing library materials
- Processing passport applications
- Answering telephones
- Serving as a receptionist welcoming patrons to the library
- Performing other clerical duties as assigned
Benefits
- Vacation
- Sick leave
- Personal days
- Holidays
- Group health benefits
- Other benefits based on Union contract
- Public Employees Retirement System
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
