Customer Service Claims Specialist
Roebuck Staffing Company•Greenville, NC
•Onsite
About The Position
We are looking for a Customer Service Claims Specialist who is professional, personable, and an excellent communicator. This position is responsible for assisting customers with claims and quality concerns, communicating with internal department heads, and helping identify effective solutions. The ideal candidate is a quick learner who is adaptable and willing to learn. Training will be provided on client products, processes, and systems.
Requirements
- Previous customer service experience
- Experience using computer systems for documentation, data entry, or case management
- Attention to detail and organization skills
Nice To Haves
- Industry and claims experience is not required but is a plus!
- Adaptable and willing to learn
Responsibilities
- Assisting customers with claims and quality concerns
- Communicating with internal department heads
- Helping identify effective solutions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
