Call Center /Customer Service Representative
Five Star Toyota•Milledgeville, GA
•Onsite
About The Position
Looking for a Great Opportunity working in a Fun Environment with Excellent Earning Potential? Do you enjoy customer service and collaborating with your team to make a real difference? Five Star Toyota in Milledgeville, GA is hiring a Customer Service / Call Center Representative. No Cold Calls!! Must provide great customer service. Hourly plus Monthly Bonuses. Full Time with Excellent Benefits.
Requirements
- Prior Call Center Experience Preferred
- Excellent computer skills a must
- Valid Driver’s License required
Nice To Haves
- Previous Customer Service experience a plus!
Responsibilities
- Answer inbound calls and Make Outbound calls to our customers to schedule appointments, follow up and reestablish contact.
- Must be comfortable responding quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Follow up with customers as needed to reset any missed appointments, answer questions and follow up again as needed.
- Participate in team and process training sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize our computer tracking system daily.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Short and Long Term Disability Insurance
- Life Insurance
- Paid time off and vacation - Earn up to 10 Days off Year One!
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discounts on products and services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
