Customer Service (Cabinets)
About The Position
Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2025 Top Employer in the Supplier Category. Overview The Cabinet Coordinator is responsible for handling incoming requests via email, supplying lead times, and providing support to all Chadwell Representatives. Responsibilities include data entry of measurements provided and/or requesting quotes from vendors and ensuring all information is accurate.
Requirements
- Good interpersonal skills and ability to effectively communicate with vendors, managers, and coworkers.
- Proficient in Microsoft Outlook, Word, and Excel.
- Strong attention to detail, problem-solving skills, and proactive thinking.
- Ability to work in a self-managed, self-motivated team-oriented environment.
- Ability to multitask with frequent interruptions.
- Ability to cooperatively schedule work and meetings.
Nice To Haves
- Hybrid opportunities available upon completion of training.
Responsibilities
- Handle incoming requests via email.
- Supply lead times.
- Provide support to all Chadwell Representatives.
- Data entry of measurements provided and/or requesting quotes from vendors and ensuring all information is accurate.
- Process stock orders, quotes, and returns accurately.
- Work quickly to provide substitutes for items placed on backorder if requested.
- Process Credit Card Authorizations on open orders.
- Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
- Answer the phone with a clear friendly tone.
- Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
- Acknowledge and answer all emails as they arrive.
- Participate in Lunch and Learns and all other product knowledge opportunities.
- Remain logged into queues during business hours.
Benefits
- Competitive Hourly Wage of $18.00/ hour!
- Full Time: Monday-Friday, 9am-6pm.
- Guaranteed 40 hours per week.
- Medical, dental, vision, life insurance, disability, 401K.
- 104 hours paid time off accrual.
- Paid holidays off.
- Employee Discount Program!
- Long-term Career Opportunities!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
