Customer Service & Benefits Advisor – Remote Representative

Globe Life AIL - Lisa RusselSmyrna, TN
Remote

About The Position

Since 1951, our company has proudly served working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, associations, and their families. We are currently seeking motivated individuals to develop long-term relationships with clients while meeting families where they are most comfortable — from their homes through Zoom virtual appointments. No prior experience? No problem. We provide full training, mentorship, and ongoing support to help individuals succeed in a professional remote environment.

Requirements

  • Applicants must be 18 years of age or older
  • A Life & Health Insurance License is required prior to working with clients
  • Computer or laptop
  • Reliable internet connection
  • Webcam and microphone
  • Quiet workspace

Nice To Haves

  • Strong communicators
  • Comfortable using computers and virtual platforms
  • Self-motivated with a strong work ethic
  • Outgoing, positive, and energetic
  • Organized with effective time management skills
  • Interested in growth and leadership opportunities
  • Leadership or management experience is a plus, but not required.

Responsibilities

  • Build Long-Term Client Relationships
  • Develop strong relationships with clients and families
  • Provide ongoing customer service and support
  • Maintain communication through virtual appointments and follow-up
  • Meet with Clients Virtually
  • Conduct Zoom appointments from home
  • Review benefits and available coverage options
  • Help clients better understand their financial protection options
  • Continue Professional Development
  • Participate in virtual training and mentorship programs
  • Develop communication and leadership skills
  • Stay informed on company products and services
  • Collaborate with a Remote Team
  • Work alongside a supportive and energetic virtual team
  • Attend team meetings and leadership development calls
  • Grow within a positive and team-oriented culture

Benefits

  • Weekly pay based on a suggested schedule for success
  • Performance-based bonuses
  • Residual income and renewals for long-term income potential
  • Bonus structured contracts
  • Health insurance reimbursement program
  • Life insurance benefits
  • Retirement plan opportunities
  • Comprehensive training and mentorship
  • Leadership advancement opportunities
  • Positive and supportive team culture
  • Long-term career development potential
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