Customer Service Banker

Village Bank • Blaine, MN

1d • $19 - $22 • Onsite

About The Position

The Customer Service Banker is responsible for providing superior customer service in person and on the phone to assist our customers with their banking needs. This role will promote Bank products and services, referring customers to appropriate departments, as necessary. The Customer Service Banker assists with the Teller line, helps customers with maintenance related items and works with the Operations team on requests. This role will ensure adherence to all Bank policies, procedures, internal controls, and compliance.

Requirements

• Superior customer service skills.
• Ability to assist customers with banking needs in person and over the phone.
• Knowledge of Bank products and services.
• Ability to refer customers to appropriate departments.
• Experience assisting with Teller line operations.
• Capability to handle customer maintenance related items.
• Experience working with Operations teams.
• Understanding and adherence to Bank policies, procedures, internal controls, and compliance.

Responsibilities

• Providing superior customer service in person and on the phone to assist customers with their banking needs.
• Promoting Bank products and services.
• Referring customers to appropriate departments.
• Assisting with the Teller line.
• Helping customers with maintenance related items.
• Working with the Operations team on requests.
• Ensuring adherence to all Bank policies, procedures, internal controls, and compliance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed