Customer Service Banker

New Hampshire Mutual Bancorp•Ashland, NH

2d•$22 - $25•Onsite

About The Position

Are you a customer-focused banking professional who enjoys building relationships, solving problems, and helping people feel confident with their banking needs? We’re looking for a Customer Service Banker who thrives on creating a welcoming environment, building trusted relationships, and delivering a positive banking experience. As a Customer Service Banker, you’ll support customers with everyday banking needs, while helping to connect them with the products and services that best support their financial goals. If you enjoy building meaningful customer relationships, supporting your local community, and being part of a collaborative team environment, we invite you to explore our opportunity at our Ashland, NH branch. MVSB is honored to be recognized as 1st Place for "Best Place to Work" by the Laconia Daily Sun's Best of the Lakes Region.

Requirements

High school diploma or GED
Minimum one year experience in customer service and/or cash handling role
Experience utilizing software applications to perform customer service duties
Strong interpersonal and organizational skills
Must be able to work rotating Saturdays
Ability to travel between branch locations as needed

Nice To Haves

Prior bank teller transaction knowledge a plus but not required

Responsibilities

Maintain a working knowledge of banking products and services while promoting them to the customer
Demonstrate an openness and willingness to switch between the teller and customer service positions as the needs arise
Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits
Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry
Responds to questions and resolve problems or concerns for customers effectively and efficiently