Customer Service Auditor - Specialty Grocery Store
About The Position
Data Quest Ltd. is seeking reliable, detail-oriented individuals to join their team of Mystery Shopping Auditors. Auditors will evaluate an independently owned grocery store in Plymouth MA, assessing customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience. Assignments may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations. Once registered and approved, auditors will gain access to available assignments throughout New England. There is no requirement to accept a minimum number of assignments or commit to a regular schedule. This is a flexible, per-assignment opportunity with compensation for each successfully completed assignment and eligible expense reimbursements.
Requirements
- Reliable
- Detail-oriented
- Observant
- Dependable
- Strong written communication skills
- Excellent attention to detail
- Ability to follow assignment instructions
- Ability to maintain confidentiality
Nice To Haves
- Previous mystery shopping experience is welcome but not required.
Responsibilities
- Evaluate customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience.
- Conduct assignments which may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations.
- Provide accurate, objective reports.
- Follow assignment instructions.
- Maintain confidentiality.
Benefits
- Flexible schedule
- Free food & snacks
- Receive compensation for each successfully completed assignment.
- Receive eligible expense reimbursements according to assignment guidelines.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
