Customer Service Auditor - Specialty Grocery Store

DATA QUEST INVESTIGATIONS LTD • Portsmouth, RI

7h • Hybrid

About The Position

Data Quest Ltd. is seeking reliable, detail-oriented individuals to join their team of Mystery Shopping Auditors. The role involves evaluating an independently owned grocery store in Portsmouth, RI, by assessing customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience. Assignments may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations. As a registered auditor, you will have access to available assignments in Rhode Island and New England, with the flexibility to choose and request assignments that interest you. There is no requirement to accept a minimum number of assignments or commit to a regular schedule.

Requirements

• Reliable and detail-oriented.
• Observant and dependable.
• Strong written communication skills.
• Excellent attention to detail.
• Ability to follow assignment instructions.
• Ability to maintain confidentiality.

Nice To Haves

• Previous mystery shopping experience is welcome but not required.

Responsibilities

• Evaluate customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience at a grocery store.
• Conduct assignments that may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations.
• Provide accurate, objective reports based on assignment instructions.
• Maintain confidentiality of assignment details.

Benefits

• Flexible, per-assignment opportunity.
• Choose which available assignments you would like to request.
• Work as frequently or occasionally as your schedule allows.
• Receive compensation for each successfully completed assignment.
• Receive eligible expense reimbursements according to assignment guidelines.
• No minimum assignment commitment.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed