Customer Service Auditor - Specialty Grocery Store
About The Position
Data Quest Ltd. is seeking reliable, detail-oriented individuals to join their team of Mystery Shopping Auditors. The role involves evaluating an independently owned grocery store in Plymouth MA, assessing customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience. Assignments may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations. Once registered and approved, auditors gain access to available assignments throughout New England, with the flexibility to browse and request assignments that interest them. There is no requirement to accept a minimum number of assignments or commit to a regular schedule.
Requirements
- Reliable and detail-oriented.
- Observant, dependable, and capable of providing accurate, objective reports.
- Strong written communication skills.
- Excellent attention to detail.
- Ability to follow assignment instructions.
- Ability to maintain confidentiality.
Nice To Haves
- Previous mystery shopping experience is welcome but not required.
Responsibilities
- Evaluate customer service, employee interactions, store cleanliness, product availability, and the overall shopping experience at an independently owned grocery store.
- Conduct assignments that may include in-store shopping, online grocery ordering, curbside pickup, and home delivery evaluations.
- Provide accurate, objective reports based on assignment instructions.
- Maintain confidentiality of assignment details.
Benefits
- Flexible schedule
- Free food & snacks
- Compensation for each successfully completed assignment
- Eligible expense reimbursements according to assignment guidelines
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
