Ce- Customer Service Attendant (Core)

Coppell, City of•Coppell, TX

About The Position

The Customer Service Attendant helps patrons feel welcome, informed, and ready to use the programs and facilities at The CORE. The role includes greeting guests, connecting them with programs, processing memberships, and supporting a safe and inviting fitness center. It offers varied work for someone comfortable with technology, attentive to detail, and able to handle customer concerns patiently and carefully. The position serves the Coppell community as part of a collaborative team. This is a flexible, part-time opportunity of up to 20 hours per week. The schedule may include weekdays, evenings, weekends, and holidays. The position is non-exempt and on Pay Grade #6. The stated hiring rate is $20.12; the full pay grade range is $20.12–$29.17, with a midpoint of $24.64. The opportunity remains open until the team is complete, and applications are reviewed weekly. Selected candidates will be invited to an in-person interview.

Requirements

  • High school diploma or GED.
  • Must be 18 years of age or older.
  • Knowledge of customer service and basic office equipment.
  • Ability to accurately process and reconcile financial transactions, process electronic payments, and maintain accurate transaction records.
  • CPR/First Aid certification is required upon hire for continued employment.

Nice To Haves

  • CPR/First Aid certification is preferred.
  • Knowledge of CPR and related techniques is preferred.
  • Comfort with technology and attention to detail.
  • Skill in handling customer concerns with patience and care.

Responsibilities

  • Greet guests and help patrons feel welcome and informed.
  • Connect patrons with programs.
  • Process memberships.
  • Support a safe and inviting fitness center.
  • Handle customer concerns with patience and care.
  • Accurately process and reconcile financial transactions.
  • Process electronic payments and maintain accurate transaction records.
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