The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and handling merchandise, and occasionally loading merchandise. Associates organize and replenish merchandise, process orders and deliveries, and help ensure customers receive what they need. Responsibilities vary by department and may include preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. The position may involve working inside or outside in varying weather and climate conditions, exposure to noise and moving equipment, and lifting merchandise according to company guidelines. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed