As a Customer Service Associate at Lowe’s, you welcome customers and help them find products and services for their home improvement needs. You listen to customers, answer questions, help them select and handle merchandise, and occasionally load products. You also organize and replenish merchandise, accurately process orders and deliveries, guide customers through shopping or checkout, and prepare products according to customer needs. Duties vary by department and may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. The role may involve occasional travel to meetings, training, or neighboring stores. Work conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed