Retail Sales – Part Time

Lowe's Companies, Inc.•Fort Oglethorpe, GA

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for home improvement projects. You listen to customers, answer questions, assist with product selection and handling, and help ensure their needs are met. Associates work in a department based on store hiring needs and their skillsets, such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Duties vary by department and may include preparing merchandise for customer needs, processing orders and deliveries, replenishing shelves, and guiding customers through shopping or checkout. The role may involve working indoors and outdoors in varying weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Lifting requirements vary by role; associates must follow lifting guidelines, with single lifts limited to 75 pounds. Powered equipment should be used when required, with proper training or assistance from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, select, and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.