Retail Sales – Part Time

Lowe's Companies, Inc. • Temecula, CA

7d • $17 - $17

About The Position

As a Customer Service Associate at Lowe’s, you help customers feel comfortable while shopping by listening to their needs, answering questions, and helping them find products and services for home improvement projects. You will welcome customers, assist them with selecting and handling merchandise, and help ensure their needs are met. Most of your time will be spent assisting customers and organizing merchandise, with duties varying by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets.

The role may involve occasional merchandise loading, replenishing shelves, processing orders and deliveries, and preparing products for customers—for example, tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may also cross-train in other store areas. The job does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varied and sometimes extreme weather, noise, and moving or shaking objects and equipment. The stated pay range is $16.90–$17.20 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment must be used as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Lowe’s strongly encourages bilingual, military, and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and restocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance and other education support programs, including trade skills scholarships.
• 401(k) retirement account with company match.
• Employee Stock Purchase Plan, subject to eligibility.
• 10% Lowe’s Associate Discount and a broad discount platform.
• Learning and development opportunities, including the Track to the Trades program.
• Health, dental, and vision insurance.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge and work/life services and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
• Wellness programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed