Retail Sales – Part Time

Lowe's Companies, Inc.•San Diego, CA

7d•$18 - $19

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You interact with customers throughout the day, answer questions, assist with product selection and handling, and may occasionally load merchandise. You also organize and replenish merchandise, process orders and deliveries, and prepare products for customers. Daily responsibilities vary by department. Associates work in a department assigned based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve working both indoors and outdoors and exposure to varying climates, noise, and moving or shaking objects and equipment. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $17.75–$18.90 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally travel to meetings, training, or to support neighboring stores, if needed.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe's Associate Discount and broad discount platform.
Learning and development opportunities, including the Track to the Trades program.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.
Wellness programs.