Retail Sales – Part Time

Lowe's Companies, Inc. • Norfolk, VA

7d

About The Position

As a Customer Service Associate at Lowe's, you provide attentive, professional service and help customers feel comfortable while shopping. You welcome customers, help them find and select products and services for home improvement projects, answer questions, and guide them through shopping or checkout. You may occasionally load merchandise and help ensure customers receive what they need.

Associates work in a department based on hiring needs and skillsets, such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties vary by department and may include organizing and replenishing merchandise, processing orders and deliveries, and preparing products to meet customer needs.

The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking objects and equipment, and lifting merchandise. The position does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise and help meet customer needs.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Tuition assistance and trade skills scholarships
• 401(k) retirement account with company match
• Employee Stock Purchase Plan, subject to eligibility
• 10% associate discount and broader discount platform
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program with work/life services and no-cost counseling
• Maternity and parental leave
• Adoption assistance
• Business travel accident insurance
• Potential annual bonuses, deferred compensation, and grant awards, based on eligibility
• Learning and development opportunities
• Wellness programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed