Retail Sales – Part Time

Lowe's Companies, Inc. • Murfreesboro, TN

6d • Onsite

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You provide friendly, professional service, answer questions, assist with selecting and handling merchandise, and help customers through shopping or checkout. You may occasionally load merchandise and prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.

Associates work in a department determined by hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department. The role involves organizing and replenishing merchandise, processing orders and deliveries, and cross-functional training to support customer service across the store.

The position may involve working indoors and outdoors in varying weather and climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Associates may also encounter constant or intermittent noise and moving or shaking objects and equipment. Lifting requirements vary by role, weight, and volume; single lifts are limited to 75 pounds, team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed