Retail Sales – Part Time

Lowe's Companies, Inc. • Manassas, VA

7d • $16 - $17 • Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find the right products and services for their home improvement needs. The role involves listening to customers, answering questions, helping them locate and select merchandise, occasionally loading merchandise, and ensuring their needs are met. Associates work in a department determined by hiring needs and skillsets, such as Appliances, Flooring, Hardware, Paint, Tools, Plumbing, or Pro Services. Daily responsibilities vary by department and may include preparing merchandise for customers.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Tuition assistance and trade-skills education support
• 401(k) retirement account with company match
• Employee Stock Purchase Plan
• 10% associate discount and broad discount platform
• Paid time off, including vacation, holidays, sick and volunteer time, based on role, tenure, and locality
• Dental insurance
• Vision insurance
• Life and disability insurance
• Flexible spending and health savings accounts
• Employee Assistance Program, including work/life services and no-cost counseling
• Maternity and parental leave
• Adoption assistance
• Learning and development opportunities
• Business Travel Accident insurance
• Potential annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed