Retail Sales – Part Time

Lowe's Companies, Inc.•Howell, MI

7d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for home improvement needs. The role involves listening to customers, answering questions, helping them select and handle merchandise, and ensuring their needs are met. Associates work in a department determined by hiring needs and skillsets, such as appliances, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Daily responsibilities vary by department and may include preparing merchandise to meet customer needs. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions can include indoor and outdoor environments, variable or extreme weather, noise, and moving or shaking objects and equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts or powered equipment are used as appropriate, with proper training or assistance.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran experience.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.