Retail Sales – Part Time

Lowe's Companies, Inc.•Clinton, MD

7d•$17 - $17

About The Position

Lowe’s is hiring a part-time Customer Service Associate to welcome customers and help them find the products and services they need for home improvement projects. Associates provide friendly, professional service, assist with product selection and merchandise handling, and help ensure customer needs are met. Most of the work involves listening to customers, answering questions, and organizing merchandise. Daily responsibilities vary by department, with assignments in areas such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and may cross-train in other store areas. Travel is not regularly required, though occasional travel to meetings, training, or neighboring stores may be needed. Work conditions can include indoor and outdoor environments, changing or extreme weather, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as appropriate under stated guidelines. The listed pay range is $16.50–$17.20 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Lowe’s describes benefits for eligible associates, including insurance, paid time off, retirement savings, discounts, and education support.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or over 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other areas of the store to support customer service.
Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options
Tuition assistance and trade-skills scholarships
401(k) retirement account with company match
Employee Stock Purchase Plan
10% associate discount and broader discount platform
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
Employee Assistance Program, including work/life services and no-cost counseling
Maternity and parental leave
Adoption assistance
Learning and development opportunities
Annual bonuses, deferred compensation plan enrollment, and grant awards may be available as discretionary benefits based on eligibility