Retail Sales – Part Time

Lowe's Home Centers•Marquette, MI

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find the products and services they need for home improvement projects. The role involves listening to customers, answering questions, assisting with product selection and merchandise handling, and helping ensure customers’ needs are met. Associates work in a department determined by hiring needs and skillsets, such as appliances, flooring, hardware, tools, building materials, paint, or Pro Services. Duties and department-specific tasks may vary, including preparing merchandise such as mixing paint or cutting materials. The position may involve occasional travel to meetings, training, or neighboring stores. Work conditions vary by location and can include indoor and outdoor environments, changing weather, noise, and moving equipment.

Requirements

At least 6 months of experience using a computer to input, access, modify, or output information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Restock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.