Retail Sales – Part Time

Lowe's Companies, Inc.•New Carrollton, MD

7d•$16 - $17•Onsite

About The Position

The Customer Service Associate welcomes Lowe's customers and helps them find the products and services they need for home improvement projects. The role combines customer service with locating and handling merchandise, keeping shelves stocked, processing orders and deliveries, and preparing products to meet customer needs. Associates may work in a range of store departments, depending on hiring needs and skills, and may cross-train in other areas. Duties can include department-specific tasks such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. The position may involve occasional travel to meetings, training, or neighboring stores, though regular travel is not required. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, damp or windy conditions, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment when required, and obtain proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other necessary activities.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking products.
Process orders and deliveries accurately and on time.
Cross-train in other store areas to support customer service.
Prepare merchandise to meet customer needs, such as tinting paint, cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Competitive pay and flexible schedules.
Health insurance options.
Tuition assistance and trade-skills education programs.
401(k) retirement account with company match.
Employee Stock Purchase Plan, subject to eligibility.
10% associate discount and access to a broad discount platform.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with work/life services and no-cost counseling.
Trade-skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Potential annual bonuses, deferred compensation plan enrollment, and grant awards, subject to eligibility.