Customer Service Associate
About The Position
As a Customer Service Associate (CSA), you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving customers. The role supports a beloved brand committed to putting people first, doing the right thing, and making every day a little brighter. Associates greet and engage customers, prepare food and beverages, operate the cash register, maintain store stock, and help keep the store clean and safe. The hourly range is $15.50–$19.25, commensurate with position, experience, and location. Associates receive a $1.50 shift differential for hours worked between 12 a.m. and 6 a.m.
Requirements
- Great communication and customer service skills.
- Ability to thrive in a fast-paced environment and multitask.
- Must be at least 16 years old.
- Reliable transportation.
- Enjoy working in a team environment.
Responsibilities
- Greet and engage with customers to ensure their needs are met quickly and courteously.
- Prepare breakfast items, built-to-order sandwiches, specialty beverages, and pizzas, and keep the coffee station clean and organized.
- Operate the cash register and handle payments.
- Activate fuel and gift cards and assist with lottery and ID verification for age-restricted products.
- Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
- Help keep stores clean and safe by following established policies, procedures, and guidelines.
- Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
Benefits
- Medical, dental, vision, and mental health benefits.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with matching.
- Education Assistance Program.
- Paid parental leave.
- Store discounts.
- Paid time off.
- Flexible schedules.
- Additional benefit and wellness programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
