Retail Sales – Part Time

Lowe's Companies, Inc.•Windham, ME

7d•$16 - $16•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find appropriate products and services for home improvement needs. The role provides friendly, professional service by listening to customers, answering questions, helping locate and select merchandise, guiding customers through shopping or checkout, and occasionally loading merchandise. Associates also organize and replenish merchandise, process orders and deliveries, and may prepare products to meet customer needs, such as mixing paint, cutting pipe or wood, cutting drywall, or cutting blinds. Department assignment depends on hiring needs and skillsets and may include appliances, cabinets, flooring, nursery, garden, hardware, tools, millwork, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. The role may involve cross-functional training and occasional travel to meetings, training, or neighboring stores. Working conditions may include indoor and outdoor environments, variable and extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines and use powered equipment as required, with proper training or assistance.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.

Benefits

Health insurance options.
Dental insurance.
Vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
401(k) retirement account with company match.
Employee Assistance Program, including concierge and work/life services and no-cost counseling.
Tuition assistance, education support, and trade skills scholarships.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Associate discount and broad discount platform.
Potential annual bonuses, subject to eligibility.
Potential enrollment in the Employee Stock Purchase Plan and/or deferred compensation plan, subject to eligibility.
Potential grant awards, subject to eligibility.
Flexible schedules.
Track to the Trades program.
Learning and development opportunities.