Retail Sales – Part Time

Lowe's Home Centers•Morristown, TN

About The Position

The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role combines customer service with assisting customers in selecting and handling merchandise, answering questions, and keeping merchandise organized. Associates may occasionally load merchandise and may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, depending on hiring needs and skillsets. The position may involve preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may cross-train in other store areas and perform other assigned duties. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions may include indoor and outdoor environments, varying climates, noise, and moving or shaking objects and equipment. Lifting guidelines limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment must be used with proper training or assistance from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other store areas to help provide customer service.
Prepare merchandise to meet customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.