Retail Sales – Part Time

Lowe's Companies, Inc.•Lewistown, PA

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers choose products and services for their home improvement needs. You welcome customers, answer questions, assist with finding and handling merchandise, and help customers through shopping or checkout. The role may involve preparing merchandise for customers, processing orders and deliveries, replenishing shelves, and occasionally loading merchandise. Daily responsibilities vary by department, and associates may cross-train in other areas of the store. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role is part-time and does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor settings and exposure to extreme temperatures, moisture, wind, noise, and moving or shaking equipment. Lifting responsibilities vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as needed under applicable guidelines.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and down stocking products.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other store areas to help provide customer service.
  • Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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