Retail Sales – Part Time

Lowe's Companies, Inc.•Roeland Park, KS

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You will listen to customers, answer questions, help them locate and select merchandise, occasionally load merchandise, and ensure their needs are met. The specific daily responsibilities depend on the department and may include preparing merchandise, processing orders and deliveries, replenishing shelves, and guiding customers through shopping or checkout. Associates may be assigned to departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, and team lifts or powered equipment are used as appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.