Customer Service Associate-Oasis Stop 'N Go
About The Position
A Customer Service Associate at Oasis Stop ‘N Go is a customer-facing team member who works in a busy store environment and performs a variety of customer service, sales, food and beverage preparation, stocking, cleaning, delivery-check-in, and paperwork tasks. The role prioritizes fast, efficient, friendly service, resolving customer concerns, and maintaining a positive attitude. Associates are expected to follow company policies and safety procedures, contribute to store team meetings, and remain flexible when shifts change or emergency extra hours are needed. The company describes the role as offering career-development opportunities, with leaders in several company positions having started in store roles.
Requirements
- Must be 19 years of age to sell alcohol.
- Service orientation and an active interest in helping people.
- Strong oral and written communication skills.
- Ability to follow directions and remain calm under pressure.
- Ability to operate a Passport cash register and count change for customers.
- Ability to stand for the entire work shift and be in physically good shape.
- Occasionally lift or move up to 50 pounds and frequently lift or move up to 25 pounds.
Nice To Haves
- Preferred convenience-store or grocery-store cashier experience.
Responsibilities
- Provide fast, efficient, and friendly customer service; greet and thank customers and resolve customer concerns.
- Report to work on time.
- Enter all sales in the Passport at the time of sale.
- Brew coffee and prepare and stock other dispensed beverages and supplies.
- Maintain cleanliness of the interior building, including restrooms.
- Check in vendor deliveries and ensure all invoiced products are received.
- Complete and submit daily paperwork.
- Restock, face, and clean shelves and coolers, and verify that no merchandise is out of date.
- Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
- Prepare and stock fast-food items and learn hot and cold requirements.
- Attend store team meetings and contribute concerns and ideas.
- Be flexible with changes, including possible rotating or exchanged shifts and extra hours in emergencies.
- Know and follow company policies.
- Follow safety and security guidelines in the safety manual and report incidents to the store manager immediately.
- Treat customers, co-workers, and vendors as they would want to be treated.
- Maintain a positive attitude.
- Perform other similar or related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
