Customer Service Associate-Oasis Stop 'N Go

Oasis Stop N Go•Hagerman, ID

About The Position

A Customer Service Associate at Oasis Stop ‘N Go is a customer-facing team member responsible for providing a superior customer experience in a busy convenience store environment. The role includes serving customers, operating the Passport register, preparing and stocking beverages and fast food, maintaining store cleanliness and merchandise, checking in vendor deliveries, and completing daily paperwork. Associates are expected to follow company policies and safety procedures, maintain a positive attitude, and contribute to store team meetings. The company describes the role as offering opportunities for career growth, with several company leaders having started in store positions.

Requirements

Must be 19 years of age to sell alcohol.
Service orientation and actively looking for ways to help people.
Strong oral and written communication skills.
Ability to follow directions and remain calm under pressure.
Ability to operate the Passport cash register and count change for customers.
Must be physically fit and able to stand for the entire work shift.
Frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

Preferred convenience store or grocery store cashier experience.

Responsibilities

Provide fast, efficient, and friendly customer service; greet and thank customers and resolve concerns.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee and prepare and stock dispensed beverages and supplies.
Maintain the cleanliness of the interior building, including restrooms.
Check in vendor deliveries and verify that all invoiced products are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers; verify that no out-of-date merchandise is present.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items and learn hot and cold requirements.
Attend store team meetings and contribute concerns and ideas.
Be flexible with changes, including possible rotating or exchanged shifts and extra hours in emergencies.
Know and follow company policies.
Follow safety manual guidelines, remain safety- and security-conscious, and promptly report incidents to the store manager.
Treat customers, coworkers, and vendors with respect and maintain a positive attitude.
Perform other similar or related duties as assigned.