Retail Sales – Part Time

Lowe's Companies, Inc. • Hammond, LA

6d

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find the right products and services for their home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and handling, organizing and replenishing merchandise, and occasionally loading merchandise. Department assignments are based on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily duties vary by department and may include preparing merchandise for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.

Associates may cross-train in other store areas to help provide customer service. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varying or extreme weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment when required, and obtain proper training or assistance.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking supplies.
• Accurately process orders and deliveries so customers receive merchandise as expected and on time.
• Cross-train in other areas of the store to support customer service.
• Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed