Retail Sales – Part Time

Lowe's Companies, Inc.•Toms River, NJ

7d•$16 - $16•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You interact with customers throughout the day, answer questions, assist with product selection and handling, occasionally load merchandise, and help ensure their needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily responsibilities varying by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, according to hiring needs and skillsets. The role may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel. Working conditions vary by location and may include indoor and outdoor weather, extreme temperatures, wet or humid conditions, wind, drafts, noise, and moving or shaking equipment. Lifting methods vary by role, weight, and volume. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required after proper training or with trained coworker assistance. This is a part-time position. The listed pay range is $15.92–$16.15 per hour; starting pay may vary based on factors including position, location, education, training, and experience. Lowe's offers eligible associates benefits and wellness programs, including insurance, paid time off, financial and education support, discounts, and development opportunities.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare department merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Optional Employee Stock Purchase Plan.
10% Lowe's Associate Discount and broad discount platform.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Eligible associates may receive annual bonuses, deferred compensation plan enrollment, and grant awards.