Retail Sales – Part Time

Lowe's Companies, Inc.•Daphne, AL

7d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe's and helps them find products and services for home improvement projects. The role involves answering questions, selecting and handling merchandise, organizing and replenishing shelves, processing orders and deliveries, and helping customers through shopping or checkout. Associates may occasionally load merchandise and prepare products to customer specifications, such as mixing paint, cutting pipe, wood, drywall, or blinds. Department assignment depends on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Associates may cross-train in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions can include indoor and outdoor environments, varying or extreme temperatures, moisture, wind, noise, and moving or shaking equipment.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts minimally starting at 75 pounds or when needed.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Replenish merchandise by identifying empty shelf areas and restocking supplies.
Process orders and deliveries accurately and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.