Retail Sales – Part Time

Lowe's Home Centers•Pace, FL

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional customer service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, assist with selecting and handling merchandise, and help ensure their needs are met. The role may include occasional merchandise loading, organizing and replenishing stock, processing orders and deliveries, and preparing products to meet customer requests. Duties vary by department and may include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services, based on store hiring needs and skillsets. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Work may involve both indoor and outdoor conditions, variable temperatures and weather, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, use powered equipment as required with proper training or trained assistance, and use team lifts minimally starting at 75 pounds or when needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe’s strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Help customers locate, select, and handle merchandise.
Replenish merchandise by identifying empty shelf areas and restocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help provide customer service.
Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.