Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s and helps them find products and services for their home improvement needs. The role involves listening to customers, answering questions, helping customers locate and select merchandise, occasionally loading merchandise, and ensuring customer needs are met. Associates work in a department assigned according to hiring needs and skillsets; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The work is primarily in the store and may include both indoor and outdoor conditions. Environmental exposure can include extreme heat or cold, wet, damp, humid, windy, or drafty conditions, as well as constant or intermittent noise and moving or shaking objects and equipment. The role does not require regular travel, but occasional travel to meetings, training, or neighboring stores may be needed. The pay range is $17.00–$19.05 per hour; starting pay may vary based on position, location, education, training, and experience.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
- Ability to lift at least 25 pounds unassisted, or lift over 25 pounds with or without an accommodation.
- Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment should be used as required with proper training or assistance.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly and professional customer service.
- Help customers locate and handle merchandise.
- Replenish merchandise by identifying empty shelf areas and restocking supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Health insurance options
- Dental insurance
- Vision insurance
- Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) retirement account with company match
- Employee Assistance Program, including concierge and work/life services and no-cost counseling
- Tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and parental leave
- Adoption assistance
- Associate discount, including a 10% Lowe’s Associate Discount
- Employee Stock Purchase Plan
- Annual bonuses, based on eligibility
- Deferred compensation plan, based on eligibility
- Grant awards, based on eligibility
- Learning and development opportunities
- Life insurance
- Disability insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
