Retail Sales – Part Time

Lowe's Companies, Inc. • Ozark, MO

7d • Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for home improvement projects. The role involves listening to customers, answering questions, helping locate and select merchandise, and providing friendly, professional service. Associates may occasionally load merchandise and help customers through shopping or checkout. Department assignments depend on hiring needs and skillsets and may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Daily work also includes organizing and replenishing merchandise, accurately processing orders and deliveries, and preparing products to meet customer needs. Examples include tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds. Associates may cross-train in other areas of the store. The position may involve occasional travel to meetings, training, or neighboring stores. Working conditions vary by location and may include indoor and outdoor environments, extreme temperatures, moisture, wind, noise, and moving or shaking equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment when required and properly trained.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, limiting single lifts to 75 pounds and using team lifts or powered equipment as required, with proper training or assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the assigned department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, handle, and select merchandise.
• Replenish merchandise by identifying empty shelf areas and down stocking products.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to help provide customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options.
• Tuition assistance program.
• Company-matching 401(k).
• Optional Employee Stock Purchase Program.
• 10% associate discount.
• Track to the Trades program.
• Competitive pay.
• Flexible schedules.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed