Retail Sales – Part Time

Lowe's Home Centers • Ruckersville, VA

4d • Onsite

About The Position

As a Customer Service Associate at Lowe's, you combine strong customer service skills with genuine care for people to make customers feel comfortable while shopping and help them solve home improvement challenges. You welcome customers, help them find and select products and services, answer questions, and ensure their needs are met. You may occasionally load merchandise and spend much of your day listening to customers, answering questions, and organizing merchandise. Daily responsibilities vary by department and hiring needs; departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services.

The role may involve working indoors and outdoors in changing weather and climates, including heat, cold, wet, damp, humid, windy, or drafty conditions. Associates may encounter noise and moving or shaking objects and equipment. Lifting methods vary by role, weight, and volume; single lifts are limited to 75 pounds, with team lifts used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or over 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background; Lowe's strongly encourages military and veteran talent to apply.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Multiple health insurance options, including health, dental, and vision insurance.
• Tuition assistance and other education support programs, including trade skills scholarships.
• 401(k) retirement account with company match.
• Optional Employee Stock Purchase Plan.
• 10% Lowe's Associate Discount and a broad discount platform.
• Flexible schedules.
• Track to the Trades program and other learning and development opportunities.
• Life and disability insurance.
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
• Flexible spending and health savings accounts.
• Employee Assistance Program with concierge, work/life services, and no-cost counseling.
• Business Travel Accident insurance.
• Maternity and parental leave.
• Adoption assistance.
• Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed