Retail Sales – Part Time

Lowe's Home Centers•Alpharetta, GA

2d•Onsite

About The Position

As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers find the products and services they need for home improvement projects. You listen to customers, answer questions, help them locate and select merchandise, and ensure their needs are met. The role may include occasional merchandise loading, organizing and replenishing stock, processing orders and deliveries, and preparing products to meet customer requests. Responsibilities vary by department and may involve working in areas such as appliances, cabinets, flooring, garden, hardware, tools, building materials, plumbing, electrical, paint, home décor, tool rental, or Pro Services. Associates may cross-train in other store areas and may occasionally travel to meetings, training, or neighboring stores. Work may take place indoors or outdoors and can involve changing weather conditions, noise, and moving or shaking objects and equipment. The position requires prolonged standing, sitting, and other activities necessary to perform the work, as well as lifting merchandise according to role-specific guidelines.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A trade-related certification relevant to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials experience.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate, handle, and select merchandise.
Replenish merchandise by identifying empty shelf areas and down-stocking products.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-train in other areas of the store to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Occasionally load merchandise.
Complete other duties as assigned.