Retail Sales – Part Time

Lowe's Companies, Inc.•Yakima, WA

7d•$17 - $18•Onsite

About The Position

The Customer Service Associate welcomes Lowe’s customers and helps them find products and services for home improvement needs. The associate listens to customers, answers questions, helps locate and select merchandise, and works to ensure customer needs are met. Depending on hiring needs and skills, associates work in departments such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities vary by department and may include organizing and replenishing merchandise, processing orders and deliveries, preparing products to customer specifications, and occasionally loading merchandise. The role may involve working indoors and outdoors in changing weather and climate conditions, as well as exposure to noise and moving or shaking objects and equipment. Lifting methods depend on the role, weight, and volume. Associates must follow lifting guidelines, limit single lifts to 75 pounds, use team lifts minimally starting at 75 pounds or when needed, and use powered equipment as required with proper training or assistance. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. The listed pay range is $17.13–$17.70 per hour; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
Accurately process orders and deliveries so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.

Benefits

Health insurance
Dental insurance
Vision insurance
Life and disability insurance
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
Flexible spending and health savings accounts
401(k) retirement account with company match
Employee Assistance Program with concierge, work/life services, and no-cost counseling
Tuition assistance and trade skills scholarships
Business travel accident insurance
Maternity and parental leave
Adoption assistance
Associate discount and broad discount platform
Potential annual bonuses, based on eligibility
Employee Stock Purchase Plan, based on eligibility
Deferred compensation plan, based on eligibility
Grant awards, based on eligibility
Flexible schedules
Track to the Trades program
Learning and development opportunities