Retail Sales – Part Time

Lowe's Companies, Inc.•Broken Arrow, OK

6d•Onsite

About The Position

The Customer Service Associate welcomes customers to Lowe’s, provides friendly and professional service, and helps customers locate and select products and services for their home improvement needs. Associates listen to customers, answer questions, organize and replenish merchandise, process orders and deliveries, and may occasionally load merchandise. Duties vary by department, and associates may prepare products to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting wood, drywall, and blinds. Associates may work in departments including Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role requires prolonged standing, sitting, and other activities needed to perform job duties. Work may involve inside and outside conditions, changing or extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Lifting requirements vary; single lifts are limited to 75 pounds, with minimal team lifts starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, although occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Replenish merchandise by identifying empty shelf areas and down stocking supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to support customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint or cutting pipe, wood, drywall, or blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.