Retail Sales – Part Time
About The Position
As a Customer Service Associate at Lowe’s, you provide friendly, professional service and help customers feel comfortable while shopping. You welcome customers, answer questions, help them find and select products and services for home improvement projects, and ensure their needs are met. The role involves listening to customers, organizing and replenishing merchandise, assisting with orders and deliveries, and occasionally loading merchandise. Responsibilities and merchandise preparation vary by department. Associates may work in Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role does not require regular travel, though occasional travel to meetings, training, or nearby stores may be needed. Work may take place indoors or outdoors in varying weather and climate conditions, with possible exposure to noise and moving or shaking objects and equipment. Associates follow lifting guidelines, use team lifts when needed, and use powered equipment as required with proper training or assistance.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by identifying empty shelf areas and replenishing supplies.
- Accurately process orders and deliveries so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help deliver strong customer service.
- Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
Benefits
- Multiple health insurance options.
- Tuition assistance and other education support programs, including trade skills scholarships.
- 401(k) retirement account with company match.
- Employee Stock Purchase Plan (eligibility may apply).
- 10% Lowe’s Associate Discount and a broad discount platform.
- Flexible schedules.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Paid time off, which may include vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
- Flexible spending and health savings accounts.
- Employee Assistance Program, including work/life services and no-cost counseling.
- Business Travel Accident insurance.
- Maternity and parental leave.
- Adoption assistance.
- Learning and development opportunities.
- Other discretionary benefits, based on eligibility, may include annual bonuses, deferred compensation, and grant awards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
