Retail Sales – Part Time

Lowe's Companies, Inc.•Riverhead, NY

7d•$17 - $18

About The Position

As a Customer Service Associate at Lowe's, you welcome customers and help them find appropriate products and services for their home improvement needs. You provide friendly, professional assistance throughout the store, help customers locate and select merchandise, occasionally load items, and work to ensure their needs are met. Most of your time is spent listening to customers, answering questions, and organizing merchandise, though responsibilities vary by department. Associates are assigned according to hiring needs and skills to a department such as Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may involve preparing merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may cross-train in other store areas and occasionally travel to meetings, training, or neighboring stores. Environmental conditions vary by location and can include indoor or outdoor weather, extreme temperatures, moisture, wind, drafts, noise, and moving or shaking objects and equipment. Lifting requirements vary by role and merchandise; single lifts are limited to 75 pounds, with team lifts used minimally starting at that weight or when needed. Powered equipment should be used as required, with appropriate training or help from a trained coworker.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver the best customer service.
Prepare merchandise based on customer needs, including tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, and cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Multiple health insurance options.
Tuition assistance and other education support, including trade skills scholarships.
Company-matching 401(k).
Employee Stock Purchase Program, subject to eligibility.
10% Associate Discount and a broad discount platform.
Flexible schedules.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off based on role, tenure, and locality, including vacation, holidays, sick time, and volunteer time.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge, work/life services, and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Other discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.