Retail Sales – Part Time

Lowe's Home Centers • Macedon, NY

4d

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services they need for home improvement projects. You listen to customers, answer questions, assist with product selection and handling, and work to ensure their needs are met. You may occasionally load merchandise and spend time organizing and replenishing products. Daily responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Depending on the department, you may prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting wood, drywall, or blinds.

The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving equipment, and physical tasks including prolonged standing or sitting and lifting merchandise. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
• Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
• Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.
• Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran experience.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate, select, and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-train in other store areas to support customer service.
• Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, or cutting and bundling wood, drywall, or blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life and disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• 401(k) retirement account with company match
• Employee Assistance Program with work/life services and no-cost counseling
• Tuition assistance and trade skills scholarships
• Maternity and parental leave
• Adoption assistance
• Associate discount, including a 10% discount
• Employee Stock Purchase Plan, subject to eligibility
• Annual bonuses, subject to eligibility
• Deferred compensation plan, subject to eligibility
• Grant awards, subject to eligibility
• Learning and development opportunities
• Business Travel Accident insurance
• Parental and family-building benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed