Retail Sales – Part Time

Lowe's Companies, Inc.•Kingston, NY

7d•$16 - $16

About The Position

The Customer Service Associate welcomes customers to Lowe's and helps them find products and services for home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and merchandise handling, and ensuring customer needs are met. Associates are assigned to a department based on hiring needs and skillsets, including areas such as Appliances, Cabinets, Flooring, Garden, Hardware, Tools, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Daily responsibilities vary by department and may include preparing merchandise to meet customer requests, such as mixing paint, cutting pipe or lumber, or cutting blinds. Associates work in varying environmental conditions, potentially both indoors and outdoors and in extreme heat or cold, wet, humid, windy, or drafty conditions. The role may involve noise and moving or shaking objects and equipment. Lifting requirements vary; associates must follow guidelines that limit single lifts to 75 pounds, with minimal team lifts beginning at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. Regular travel is not required, though occasional travel to meetings, training, or neighboring stores may be needed.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift a minimum of 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines that limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed.
Use powered equipment as required, with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other store areas to help deliver customer service.
Prepare department merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.

Benefits

Health insurance options.
Tuition assistance and education support programs, including trade skills scholarships.
401(k) retirement account with company match.
Employee Stock Purchase Plan (eligibility may apply).
10% Lowe's Associate Discount and broad discount platform.
Track to the Trades program.
Dental insurance.
Vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with work/life services and no-cost counseling.
Business Travel Accident insurance.
Maternity and parental leave.
Adoption assistance.
Learning and development opportunities.
Wellness programs.
Annual bonuses, deferred compensation plan, and grant awards may be available as discretionary benefits based on eligibility.