Retail Sales – Part Time

Lowe's Companies, Inc.•Espanola, NM

7d•Onsite

About The Position

The Customer Service Associate welcomes Lowe's customers, provides friendly and professional assistance, and helps them find products and services for home improvement projects. Associates listen to customers, answer questions, help select and handle merchandise, and may occasionally load merchandise. Most time is spent assisting customers and organizing merchandise, with daily duties varying by department. Associates are assigned to a department according to hiring needs and skillsets, and may cross-train in other areas of the store. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve working indoors and outdoors in varying weather and climate conditions, exposure to noise and moving or shaking equipment, and physical activities such as prolonged standing or sitting. Associates must follow lifting guidelines, which limit single lifts to 75 pounds; team lifts or powered equipment may be used as appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the role.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Military or veteran background; Lowe's strongly encourages military and veteran talent to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-train in other store areas to help deliver customer service.
Prepare merchandise to meet customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.