Retail Sales – Part Time

Lowe's Companies, Inc. • Culpeper, VA

7d • $15 - $16

About The Position

As a Customer Service Associate at Lowe’s, you welcome customers and help them find the products and services that meet their home improvement needs. You provide friendly, professional assistance throughout the shopping experience, including helping customers locate and select merchandise, answering questions, and guiding them through shopping or checkout. You may occasionally load merchandise and prepare products for customers, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.

Associates work in a department assigned according to store hiring needs and individual skillsets. Departments may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Daily responsibilities may vary by department. The role involves organizing and replenishing merchandise, processing orders and deliveries, and cross-functional training to support customer service across the store.

The work environment may include indoor and outdoor conditions, changing or extreme temperatures, wet or humid weather, wind, drafts, noise, and moving or shaking objects and equipment. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Pay is $15.00–$15.60 per hour; starting pay may vary based on factors such as position, location, education, training, and experience.

Requirements

• At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• At least 6 months of experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic, including addition and subtraction.
• Ability to perform duties that may require prolonged standing, sitting, and other activities needed for the job.
• Ability to lift at least 25 pounds unassisted, or lift more than 25 pounds with or without an accommodation.
• Follow lifting guidelines that limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed, and powered equipment must be used as required with proper training or assistance.

Nice To Haves

• At least 6 months of retail and/or customer service experience.
• Bilingual skills.
• Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
• Military or veteran background.

Responsibilities

• Welcome customers, answer questions, and provide friendly, professional customer service.
• Help customers locate and handle merchandise.
• Down stock merchandise by identifying empty shelf areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help provide customer service.
• Prepare department merchandise for customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
• Guide customers through shopping or checkout.
• Occasionally load merchandise.
• Complete other duties as assigned.

Benefits

• Health insurance options
• Tuition assistance
• Company-matching 401(k)
• Employee Stock Purchase Program
• 10% associate discount
• Track to the Trades program
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality
• Flexible spending and health savings accounts
• Employee Assistance Program, including work/life services and no-cost counseling
• Trade skills scholarships
• Business Travel Accident insurance
• Maternity and parental leave
• Adoption assistance
• Broad discount platform
• Potential annual bonuses, deferred compensation plan enrollment, and grant awards, based on eligibility
• Wellness programs
• Learning and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed