Retail Sales – Part Time

Lowe's Companies, Inc.•Tarentum, PA

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional service and help customers find products and services for their home improvement needs. You welcome customers, answer questions, help them locate and select merchandise, and may occasionally load merchandise. Most of your time is spent listening to customers, answering questions, and organizing merchandise, with daily duties varying by department. Associates work in a department assigned according to hiring needs and skills. Departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. The role may involve occasional travel to meetings, training, or neighboring stores. Working conditions vary by location and may include indoor and outdoor environments, extreme temperatures, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds and using team lifts or powered equipment as appropriate.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

Welcome customers, answer questions, and deliver friendly and professional customer service.
Assist customers with locating and handling merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to help deliver customer service.
Prepare merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.