Retail Sales – Part Time
About The Position
The Customer Service Associate welcomes customers to Lowe’s, helps them locate and select products and services for home improvement projects, and works to ensure their needs are met. The position combines customer service with merchandise handling and organization. Associates are assigned to a department according to hiring needs and skillsets; possible departments include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, and Pro Services. Department-specific tasks may include preparing merchandise, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds. Associates may occasionally load merchandise and may cross-train in other store areas. The role does not require regular travel, though occasional travel to meetings, training, or neighboring stores may be needed. Working conditions vary by location and can include indoor and outdoor environments, extreme heat or cold, wet or humid conditions, wind or drafts, noise, and moving or shaking objects and equipment. Associates must follow lifting guidelines, including limiting single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Requirements
- At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
- At least 6 months of experience using common retail technology, such as smartphones and tablets.
- Ability to read, write, and perform basic arithmetic, including addition and subtraction.
- Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
- Ability to minimally lift 25 pounds unassisted or lift more than 25 pounds with or without an accommodation.
Nice To Haves
- At least 6 months of retail and/or customer service experience.
- Bilingual skills.
- A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Responsibilities
- Welcome customers, answer questions, and provide friendly, professional customer service.
- Help customers locate, handle, and select merchandise and services for their needs.
- Down-stock merchandise by identifying empty shelf areas and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other store areas to help provide customer service.
- Prepare department merchandise according to customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
- Guide customers through shopping or checkout.
- Occasionally load merchandise.
- Complete other duties as assigned.
Benefits
- Competitive pay and flexible schedules.
- Multiple health insurance options.
- Tuition assistance program.
- Company-matching 401(k).
- Optional Employee Stock Purchase Program.
- 10% Associate Discount.
- Track to the Trades program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
