Customer Service Associate Wilkes Bashford SF

Ed Mitchell • Sf, CA

1d • Onsite

About The Position

Wilkes Bashford, a high-end luxury retail store for men's and women's clothing and jewelry founded in San Francisco in 1966, is seeking an experienced Customer Service Associate to join its San Francisco store team. The role delivers first-class service and creates a luxury shopping experience for clients. The company values employees who are friendly, energetic, confident, optimistic, and detail-oriented.

The position includes a regular schedule of 9:00 a.m. to 5:30 p.m. and requires working every Saturday. The store is closed on Sundays except for the two Sundays before Christmas. The store is in Union Square.

Requirements

• High school diploma or equivalent.
• Must be willing to work every Saturday.
• Ability to stand for extended periods.
• Ability to lift or move up to 20 pounds.
• Ability to climb ladders.
• Reliability, punctuality, and responsibility.
• Detail-oriented with the ability to juggle multiple priorities.
• Excellent verbal and written communication skills.

Nice To Haves

• Customer service experience is a plus.

Responsibilities

• Engage with clients and customers to provide the best possible luxury shopping experience.
• Ring up client and customer sales.
• Accurately process transactions.
• Support Sales Associates.
• Help pull internet orders and transfers.
• Answer phones and direct calls to appropriate associates.
• Provide gift wrapping.
• Provide general client hospitality.

Benefits

• Competitive salary.
• Generous benefits package, including 401(k) and health insurance.
• Schedule of 9:00 a.m. to 5:30 p.m.; no Sundays except the two Sundays before Christmas.
• Convenient commuting location in Union Square.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED