Retail Sales – Part Time

Lowe's Companies, Inc.•Grand Forks, ND

7d•Onsite

About The Position

As a Customer Service Associate at Lowe's, you provide friendly, professional customer service and help customers find products and services for home improvement projects. You listen to customers, answer questions, help them select and handle merchandise, and work to ensure their needs are met. You may occasionally load merchandise and will spend time organizing and replenishing products. Daily responsibilities vary by department, which may include Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. The role may also involve preparing merchandise to meet customer needs, such as tinting paint, cutting pipe or wood, or cutting drywall or blinds. Associates may cross-train in other store areas. The position may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel.

Requirements

At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
At least 6 months of experience using common retail technology, such as smartphones and tablets.
Ability to read, write, and perform basic arithmetic, including addition and subtraction.
Ability to perform duties that may require prolonged standing, sitting, and other activities necessary to perform the job.
Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
Follow lifting guidelines: limit single lifts to 75 pounds; use team lifts minimally starting at 75 pounds or when needed; use powered equipment as required with proper training or assistance from a trained coworker.

Nice To Haves

At least 6 months of retail and/or customer service experience.
Bilingual skills.
A certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.
Bilingual, military, and veteran applicants are strongly encouraged to apply.

Responsibilities

Welcome customers, answer questions, and provide friendly, professional customer service.
Help customers locate and handle merchandise.
Down stock merchandise by identifying empty shelf areas and replenishing supplies.
Process orders and deliveries accurately so customers receive merchandise as expected and on time.
Cross-functionally train in other areas of the store to support customer service.
Prepare merchandise in the department based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
Guide customers through shopping or checkout.
Complete other duties as assigned.
Occasionally load merchandise.
Travel occasionally to meetings, training, or to support neighboring stores, if needed.